Spa Girl Services
A consultation fee of $45 per person is required for new Sisterlocks/Brotherlocks/ Interlocks installations. Consultation fees and pre payments( locking session deposit) are non-refundable. Consultation Appointment fee does not go towards Sisterlocks Installation. Only the locking session deposit goes towards Sisterlocks Installation. Please note that because of interim hair growth, quotes are only valid for two months from the date of the consultation. If you cancel or no show your scheduled appointment you will lose your deposit and will be required to place another deposit to hold another date. NO EXCEPTIONS.
The balance of the payment is due the first day of installation, before the session begins.
Acceptable Payments:Cash, VISA, Mastercard, AMEX, Discover, Paypal, Money orders, Cashier’s Check, Cashapp
For retightening and all other services, clients shall notify their consultant 24-48 hours in advance to reschedule their appointment. A $50.00 same day cancellation fee applies if the client cancels same day of appointment. If clients are off their regular maintenance schedule, other repair services may apply and can only be assessed during the client’s rescheduled appointment. Naturally UniQue reserves the right to discontinue service to repeat cancellation clients.
Installations are blocked 9-12 hours each day unless otherwise noted. Proper arrangements should be made to attend the entire time it will take to complete the front the first day and the back the second day before booking an installation service. If time is lost due to the client leavings early, the client taking excessive or long breaks, or for any reason whatsoever, the time lost will be assessed as a late fee. See paragraph: “courtesy calls” below for late fee schedule.
All clients must wash their hair at least 1 day before their service. The hair should be free of any oils, grease, ect… If client request’s Naturally UniQue to shampoo there will be a $20.00 additional charge. Installations are broken into 2 days. Clients are to provide their own meals. Movies, Television, and/or music are provided. Light Refreshment Bar is provided in salon.
As a part of the Sisterlocks™ package, all clients receive a 3 week follow-up after their installation. If the client does not make their 3 week appointment, the 3 week follow-up appointment will be voided. The next appointment would be considered a full retightening session where normal rates apply.
Children 8 and under are not allowed at appointments. However children receiving services are allowed.
For installation, retightening and all other services, clients should call in advance if they are running late or if they will be leaving early. If your 15 minutes or more late you may be asked to reschedule. Naturally UniQue understands things happen that are out of your control sometimes. If late you may still receive service but however might have to wait in between clients.
There is a $25.00 late fee (15 minutes or more after appointment time)
There is a $50.00 No Show No Call fee ( Must be paid before new appointment is scheduled)
**NO REFUNDS ON PRODUCT SALES & MERCH**
Naturally UniQue reserves the right to photograph all work for demonstrative purposes.
Note: all terms are subject to change without notification.